For the purposes of the applicable data protection laws (the General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR), together with any implementing legislation, in particular, the Data Protection Act 2018), the company responsible for your personal information is Ruebush Hospitality. This Policy is incorporated into Ruebush Hospitality's Terms & Conditions (Terms & Conditions) and applies to information obtained by us through your use of the information, software, products and services made available through the ruebushgroup.com website (Website).
Collection of your Personal Information
Ruebush Hospitality collects information that, alone or in combination with other data, could be used to identify you (Personal Information), such as your e-mail address, name, physical address, telephone number, or passport information. Ruebush Hospitality may also collect anonymous demographic information which is not unique to you, such as your postal code, age, gender, preferences, interests and favourites (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).
Ruebush Hospitality will collect your Personal Information in a number of ways, including when you contact us through the Website, by telephone, post, e-mail or through the other means set out below.
Information You Provide To Us
When you complete a form on our site or contact us for more information, you voluntarily give us certain Personal Information, including your name and e-mail address.
Other Information We Collect
We also collect this Personal Information as you use the Website:
- User Content. This consists of all text, documents, content or information uploaded, entered, or otherwise transmitted by you in connection with your use of the Website.
Please keep in mind that if you directly disclose Personal Information through the Website's public message boards, this information will be available for anyone on the internet to review and see.
Automatically Collected Information
When you visit our Website, we automatically collect information about your computer hardware and software such as your IP address, browser type, domain names, access times, operating system, cookie information, referring website addresses, pages visited, links clicked, text entered, mouse movements, and Internet Service Provider. We analyse and use this information to better understand how our users use the service, to maintain and improve our service, and in some cases, to publicly disclose aggregated statistics regarding our services.
Use of your Personal Information
Ruebush Hospitality collects and uses your Personal Information as necessary to perform our contract with you and for our legitimate business interests, including to:
- operate the Website and deliver the services
- communicate with you about the services you use, as well as respond to requests for assistance or information
- understand and improve how our users use and interact with our services
- publicly disclose aggregated statistics regarding our users’ use of our services
With your consent, we will send you direct marketing emails from our third party partners.
Storage of Personal Information
Unless a longer retention period is required or permitted by law, we will only hold your Personal Information on our systems for the period necessary to fulfill the purposes outlined in this Policy, or until you request that the information be deleted in accordance with your right of erasure (see "Your rights" section below).
Even if we delete your Personal Information, we reserve the right to maintain a copy for legal, tax or regulatory purposes, but in such event, we will do so only as long as necessary to fulfill those legal, tax or regulatory purposes. Please contact [email protected] for more information.
Personal Information Access and Disclosure
We will only disclose Personal Information to third parties:
- when we use vendors, lawyers and service providers to assist us in meeting business or operating needs, such as providing real estate registration services, communicating with users, delivering and improving our services, e-mail communication, invoicing and payments, customer support services and analytics. These service providers may only access, process or store Personal Information pursuant to our instructions and to perform their duties to us, and in accordance with applicable laws and regulations; or
- when we have your explicit consent to share your Personal Information; or
- when we determine that disclosure is required to protect the rights, property, or personal safety of Ruebush Hospitality and users of the Website, or to respond to lawful subpoenas, warrants, or requests by public or regulatory authorities, including requests by law enforcement authorities; or
- if we sell some or all of our business or assets, we may disclose your Personal Information to the prospective seller or buyer of such business or assets, and if the transaction closes, then your Personal Information may be transferred to the buyer.
We may disclose Personal Information to a member of our group, which means our ultimate holding company (Ruebush Hospitality Vacation Properties Incorporated which is located in the United States) and its subsidiaries, as defined in section 1159 of the Companies Act 2006.
Transfers Outside of the EEA
As part of the services offered to you through the Website, the Personal Information you provide to us will be transferred to and stored in the United States and in certain circumstances, other countries outside of the European Economic Area (EEA). By way of example, a transfer of your Personal Information may happen if one of our service providers is located in a country outside of the EEA. We also share information with our holding company, Ruebush Hospitality Vacation Properties Incorporated, which is located in the United States.
We will only transfer Personal Information outside of the EEA where it is compliant with data protection legislation and the means of transfer provides adequate safeguards in relation to your Personal Information, for example, by way of data transfer agreement incorporating the current standard contractual clauses adopted by the European Commission, or by self-certifying to the EU-US Privacy Shield Framework in the event that the organisation in receipt of the information is based in the United States.
To ensure that your Personal Information receives an adequate level of protection, we have put in place appropriate safeguards and procedures with the third parties we share your Personal Information with. This ensures your information is treated by those third parties in a way that is consistent with data protection laws.
The Website uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed by us or our remarketing partners on your hard drive by a web page server. Our cookies do not run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server in the domain that issued the cookie to your computer.
One of the primary purposes of cookies is to provide a convenient feature to save you time. The cookie tells the server that you have returned to a specific page. For example, if you personalize the Website pages, or register with the Website, a cookie helps the Website recall your specific information on subsequent visits. This simplifies the process of recording your Personal Information, such as your billing address or site preferences. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the Website features that you customized.
We may place the following cookies:
- Strictly necessary cookies. These are cookies that are required for the operation of the Website. They include, for example, cookies that enable you to log into secure areas of our Website or make use of member-only services.
- Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
- Functionality cookies. These are used to recognize you when you return to the Website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
- Targeting cookies. These cookies record your visit to the Website, the pages you have visited and the links you have followed. We will use this information to make our Website more relevant to your interests and for remarketing as described below.
How to Reject Cookies
If you do not want to receive cookies, you can usually choose to opt-out by modifying your browser settings to decline them. If you choose to decline cookies, you may not be able to access all or parts of, or to fully experience the interactive features of, the Ruebush Hospitality services or web pages you visit.
For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. This site also provides details on how to delete cookies from your computer.
Special Google Analytics Disclosure
Like millions of other websites, we use Google Analytics and Google Ads with remarketing on our site. Google Analytics is a piece of software that grabs data about our visitors (you). It’s something like an advanced server log.
What does Google Analytics record?
- What website you came from to get here.
- How long you stay for.
- What kind of computer you’re using.
- And quite a bit more.
What do we do with your data in relation to Google Analytics?
The tracking information allows us to better understand the kind of people who come to our site and what content they’re reading. This allows us to make better decisions about design and content. Occasionally, we will compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting. All of our activity falls within the bounds of the Google Analytics Terms of Service.
Want to opt out of Google Analytics tracking?
Data Security & Integrity
Ruebush Hospitality is committed to taking reasonable and appropriate steps to protect the Personal Information that we hold from misuse, loss, or unauthorized access. We do this by using a range of technical and organisational measures including measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your personal information, please let us know immediately.
The Website is designed to secure the Personal Information you provide on computer servers in a controlled, secure environment, with protections from unauthorized access, use or disclosure. When Personal Information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
However, while we do our best to protect your Personal Information, we cannot guarantee the security of all data which is transmitted to the Website or to another website via the internet or similar connection. If we have given you (or you have chosen) a password to access certain areas of the Website, please keep this password safe.
Under the GDPR, you have various rights in relation to your Personal Information, such as the rights of access, rectification, restriction, objection, portability, and erasure. Please note that these rights are subject to certain limitations set forth in applicable law.
To exercise these rights, please contact us at [email protected] We will seek to deal with your request without undue delay, and in any event in accordance with the requirements of applicable laws. Please note that we may keep a record of your communications to help us resolve any issues you raise.
You also have the right to lodge a complaint with your local supervisory authority if you believe we have failed to meet our obligations regarding your Personal Information.
Third Party Advertising
We use remarketing services to advertise our products to you on third party websites after you have visited our Website.
Links to Third Party Websites
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this Website or engage our services. If you believe a child or yours under the age of 18 has entered Personal Information, please contact us to have the data removed and terminate the child's account.
Changes to this Policy
We will occasionally update this Policy to reflect company and customer feedback. Ruebush Hospitality encourages you to periodically review this Policy to be informed of how we are protecting your Personal Information.
Ruebush Hospitality welcomes your comments regarding this Policy. Please contact us at [email protected], or write to us at:
Data Protection Officer
Ruebush Hospitality Group LLC
110 Vakhtang Gorgasali Street
Batumi, Georgia 6000
For more information, please review our Terms & Conditions.